Privacy Policy

Terra Nova’s Privacy and Data Protection Policy

The following data protection policy is intended to inform you on what personal data we collect, how we use it and who has access to the data collected.

We assure you that we will only use your personal data as specified below, and only for legitimate business reasons.

What personal data we collect and why?

In order to contact us through our website, you will be required to provide us with your contact information (i.e., name and e-mail address).

Besides that, in our communication with you we may need to collect personal data such as:

• Job title (if the customer is a travel agent or company)
• Address, phone number and contact information

All data collected is obtained directly from you, unless otherwise stated. The contact information is used to contact you when necessary, while the personal information of the customer is used to proceed with the reservation. Other personal data includes:

• Address, phone number and nationality
• Travel period
• Purpose of the trip
• Combination of the travel group
• Billing information

Personal data and email address may be used by us to collect customer surveys or for other types of direct marketing.

Terra Nova collects non-personally identifiable information, such as the number of times various pages within our website are opened, IP number, and the type of browser you use, for the purposes of monitoring, analyzing, and improving our information programs.

We may use the information gathered to identify the most popular pages and other areas on our website to evaluate the effectiveness of our promotional activities. We also use this information to perform statistical analyses of collective characteristics and behavior, so we can measure overall visitor demographics and interests regarding our website.

Terra Nova does not share this information with any third party.